Sourcing and multi-sourcing of services bring about major changes in how the organization should move forward. An internal IT organization must be modified to become a professional purchaser and manager of services, and will need to acquire a lot of new knowledge. There are new tasks to be staffed and old tasks, which needs to disappear. Many employees will be affected in both business units and IT.
OptimiseIT has extensive experience in managing organizational changes. To make objectives clearer, to redeploy staff, to undertake training in new skills, effective transition processes, monitoring of results and effective internal communication are key elements of this service.