SIAM as a service

OptimiseIT offers to deliver a third party SIAM function as an independent supplier.

  • We design necessary SIAM functions
  • Staffing them with the right skills
  • Establishing the necessary processes and procedures
  • Establishing interfaces and collaboration with customer suppliers
  • Ensuring the necessary information flow through integration with our own tools and the supplier’s service management tools
  • Monitoring the quality of deliveries from suppliers
  • Coordinating operational tasks through a service desk function
  • Controlling changes in services
  • Establishing service catalogues and configuration management
  • Delivering management information to customers through advanced dashboards.

Such a SIAM function can be adapted to customer needs, but based on OptimiseIT’s proven operating model.

Please contact us to discuss the possibilities!